When you interact with Dream IVF, you may voluntarily provide information to help us deliver Services and support business transactions.
In addition, we may remove information that identifies you or combine your data with other data. We may keep this data for as long as needed to provide our Services or for other permitted purposes. Similarly, our affiliates, associates, agents, representatives, and other authorized third parties may also keep this data when necessary.
Therefore, this Privacy Policy explains the information we collect, how we use and retain it, and when we may share it with others. It also explains how you can manage your personal information. Please read this Privacy Policy together with the General Consent Form.
This Privacy Policy is published in compliance with, among other applicable requirements:
We may receive different types of information when you use our Services or interact with us for business purposes, including the following (collectively, “Information”).
For example, we may collect personal and contact information, including your name, age, gender, occupation, address, phone number, email, and workplace.
Additionally, we may collect financial information, including insurance provider details, administrator information, insurance plans, and government or corporate schemes you use.
Furthermore, we may collect medical information, including your date of birth, height, weight, health conditions, medical history, and medical records and reports.
We may also collect information about medications, allergies, lifestyle, diet, vaccinations, family history, diagnoses, prescriptions, treatment images, and other information you provide.
Additionally, we may collect or generate Medical Information, including clinical notes, diagnoses, investigations, follow-up treatments, visits, interactions, and relevant observations.
Personal Information is defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules. The SPDI Rules define it as information about a natural person that can directly or indirectly identify them when combined with other available information.
Accordingly, we may receive, retain, process, use, transfer, or disclose Personal Information for the purposes outlined in this Privacy Policy. We may also classify certain Information as Sensitive Personal Data or Information (“SPDI”) under the SPDI Rules and handle it accordingly.
We and/or our affiliates may receive, collect, use, process, disclose, transfer, or store your Information for the following Purposes.
We may use your Information:
We may use your Information:
We may use your Information:
Furthermore, we may disclose your Information to government agencies, regulators, courts, and tribunals as required by applicable laws, including:
We may disclose or transfer your Information to:
Moreover, we may share your Information with third parties who acquire or plan to acquire our business or assets through a merger, sale, or other business transaction.
If you want to access a copy of your Information, please submit a request letter along with a government-issued ID proof.
We will then provide the same as early as reasonably possible, subject to any specific statutory provisions in this regard.
Additionally, you may review or request the deletion of your Information that qualifies as SPDI. You may also ask us to correct, update, or change this Information where possible.
After receiving your request, we will make reasonable efforts to update the requested changes in our active databases as soon as possible.
However, we may deny or limit access, correction, updates, or deletion if doing so would make the Information inaccurate or incomplete, violate others’ rights, or breach applicable law.
We will retain Information in the formats and for the duration prescribed under applicable law or this Privacy Policy.
In addition, we will retain your Information as long as necessary to provide Services or fulfil the Purposes for which you consented.
However, we will not retain your Information longer than necessary for lawful purposes or as required by any other applicable law.
Therefore, we will take reasonable steps to destroy or anonymise your Information when we no longer need it for its intended purposes or when applicable law requires us to do so.
Furthermore, we may anonymise, de-identify, or aggregate your data. We may retain the resulting data as long as necessary to provide our Services effectively or for other permitted purposes.
Similarly, our affiliates, associates, agents, representatives, and other authorized third parties may also hold this data when necessary.
We use physical, operational, managerial, technical, and other security measures to protect your Information from loss, misuse, unauthorized copying, and damage.
In addition, we use appropriate security measures and procedures to protect your Information from changes, unauthorized access, disclosure, and other risks.
However, we are not responsible for security breaches or actions by third parties that are beyond our reasonable control, including government actions, hacking, unauthorized access, system crashes, or encryption failures.
First, you must make sure that the Information you provide to us is accurate, truthful, and up to date.
Therefore, we are not responsible for any loss, damage, or harm caused by Information that is inaccurate, false, misleading, or outdated.
Furthermore, none of us, our affiliates, franchisees, employees, consultants, or directors will be liable for indirect, incidental, special, or consequential damages arising from the processing of your Information.
Moreover, this limitation applies to all legal claims, including contract, negligence, tort, strict liability, or equity, even if we knew that such damages could occur.
Additionally, we may disclose your Information when required by law or regulations or when circumstances beyond our control make disclosure necessary.
Therefore, although we take steps to protect your privacy, we cannot guarantee that your Information or private communications will always remain confidential.
We reserve the right to change, modify, add, or update this Privacy Policy at our discretion, subject to applicable laws.
Accordingly, we may update this Privacy Policy periodically, with or without prior notice, to comply with the latest applicable regulations.
If you have any questions or want to withdraw your consent, please contact the Grievance Officer at Dream IVF.
In addition, you may object to or withdraw your consent at any time. We will process your request according to applicable laws.
However, if you withdraw your consent, we may not be able to continue providing the Services to you.
You acknowledge that this Privacy Policy forms an integral part of the Website and other Services.
By using the Website and Services, you agree to and accept this Privacy Policy without conditions.
Therefore, your visit to the Website and use of the Services are subject to this Privacy Policy.
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